I can't connect to the Internet through a broadband Digital Subscriber Line (DSL) or cable connection.?

·         Make sure that:

·         Your modem is turned on.

·         The Ethernet cable is plugged correctly into the Ethernet port on the modem and on your computer. Each end of an Ethernet cable looks like this:

Ethernet cable

·         The phone line is plugged correctly into the modem and the phone jack.

·         You are not using a DSL filter between the phone jack and the modem.

          ·         Check the lights on your modem. These can sometimes indicate the location of the problem—whether it is the Ethernet connection, the power to the modem, or the DSL or cable connection.

         ·         Winsock corruption can cause connectivity problems. To fix this, open Network Diagnostics:

·         Open Network Diagnostics by right-clicking the network icon in the notification area, and then clicking Diagnose and repair.

          ·         Ask your Internet service provider (ISP) to verify that:

 ·         Its servers are functioning correctly.

 ·         You have an ISP user account and access to the ISP service.

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